Privacy Policy

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1. Introduction
At Shot by Bullet, we are committed to respecting your privacy and safeguarding your personal data. This policy explains how we collect, use, and protect your information in line with our obligations under the General Data Protection Regulation (GDPR) and other relevant legislation.

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2. Information We Collect
We may collect and process the following types of personal data:

• Contact information: Name, email address, phone number

• Payment information: Necessary billing and payment details

• Media: Photos, videos, and other content necessary for project delivery

• Website data: IP addresses, cookies, and browsing data when you visit our website

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3. How We Collect Information
Data is collected through direct interactions, such as:

• Contracts and project forms

• Email and phone communications

• Registration or contact forms on our website

• Automated data collection (cookies and similar tracking technologies) when you browse our website

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4. Purpose of Data Collection
We use this information to:

• Provide production services: To deliver, manage, and fulfil project requirements

• Communicate with you: For project updates, client support, and related communications

• Process payments and invoices: To handle billing, manage accounts, and prevent fraud

• Improve our services: To analyse website use and personalise your experience

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5. Data Sharing and Disclosure
We respect your privacy and only share your data where necessary. This includes sharing with:

• Service providers: Third parties that help us deliver our services, such as cloud storage or payment processors, bound by confidentiality and data protection agreements

• Legal obligations: We may disclose information if required by law, such as for regulatory or fraud prevention purposes

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6. Data Storage and Security
Shot by Bullet is dedicated to keeping your data secure. We employ a range of technical and organisational measures, including secure servers, access controls, and encryption, to protect personal data from unauthorised access or disclosure.

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7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymise it.

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8. Your Rights
Under GDPR, you have rights concerning your personal data, including:

• Right to access: You may request access to your personal data

• Right to rectification: You can request correction of any inaccurate or incomplete data

• Right to erasure: You may request deletion of your data in certain circumstances

• Right to restrict processing: You can request the restriction of processing of your data

• Right to object: You may object to data processing under certain conditions

To exercise any of these rights or for questions about our privacy practices, please contact us at hello@shotbybullet.com.

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9. Policy Updates
This Privacy Policy may be updated from time to time. Any updates will be posted on our website, and where appropriate, we will notify you by email. Please check back periodically to stay informed of any changes.

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Contact Us
For any queries regarding this Privacy Policy or how your data is handled, please reach out to us at hello@shotbybullet.com.